Why Cloud-Based Security Systems Are Replacing Trad Systems
USER EXPERIENCE
Knowing and understanding are quite different. Knowing the significance of Cloud-based security systems is about comparing features, usefulness, and cost. Conversely, understanding is about experience. And, when compared to traditional systems, the experience of managing modern, Cloud-based systems is as different as night and day.
SIMILARITIES
At first glance, traditional and Cloud-based security systems look functionally the same. Both systems use the same physical devices, like security cameras, electric locks, and alarm sensors. Both systems are installed the same way using the same cabling. In fact, when upgrading traditional systems to Cloud platforms, existing infrastructure can often be kept in place. And, while utilizing previous investments is certainly a benefit, it's not what makes one system superior to another.
DIFFERENCES
The core difference between traditional and Cloud-based security systems is the software and data location. With traditional systems, software, configuration, and activity is stored on a PC. Cloud-based systems move these elements to an online platform.
LIFE CYCLE
Understanding how Cloud platforms change the game begins by comparing their life cycle experience to that of traditional systems. Specifically:
- Deployment
- Regular Use
- Maintenance
- End Of Life
DEPLOYMENT
Referred to as deployment, the success of initial system installations are threatened by a number of landmines, including downtime and user training. Traditionally, software is loaded onto a PC at the end of a project, followed by system setup, adding users, and finally, user training. This creates a delay between when systems are powered on and when they become usable.
The key to smooth deployments is proper coordination between the installer and client. That said, Cloud platforms allow the entire system to be configured prior to, and during, installation. Adding users and other details in advance means little to no downtime between a system's first day on the job and when it's fully functional.
REGULAR USE
Although traditional and Cloud-based systems look similar, often using the same devices, traditional systems score lower in two areas: ease of management and time required to complete tasks. With numerous menus, windows, and settings, traditional software can be tedious even for veteran installers. Because the software is built for technicians, managers of traditional systems need extra training and support. Something simple like resetting a password can require scheduling service. And, since the software is only accessible locally, a disgruntled employee's key fob can't be disabled while the system manager is away on holiday, sick, or at a conference.
Fortunately, there's a better approach. With simple, attractive, and intuitive user interfaces, even non-technical users can easily learn to operate Cloud-based software. Not only can everyday tasks be performed from anywhere, like monitoring visitors entering the facility, but many hardware issues can be resolved remotely as well, saving time, frustration, and money. When systems are convenient to use and readily accessible, issues get resolved sooner instead of later, users get accounts now instead of then, and police get incident video today instead of tomorrow.
MAINTENANCE
Traditional security systems rely on humans to notice when hard drives crash, cameras fail, and unauthorized people attempt to enter the front door. While a traditional system may track these things, system administrators must travel to the location in person to review activity logs, highlight issues, and act accordingly. This takes time, delays countermeasures, and, being inconvenient, is often neglected entirely.
Cloud-based security systems are much more proactive. With email alerts, push notifications, and automated reports, staying in the know is much more convenient. What's more, because alerts are customizable, people can stay informed about their own relevant issues and take steps to resolve them.
END OF LIFE
When investing in any system, it's wise to consider how long it will last before a new one is needed. This is referred to as "end of life," and it applies exclusively to traditional systems. At some point, existing products can't accommodate improvements while maintaining compatibility. This leads to parts being discontinued and replaced with next gen hardware and software. Many facilities are forced to overhaul their entire system after a single component fails, as the old part is no longer produced and the replacement one is not compatible with the old system.
In stark contrast, not only do Cloud-based systems remain in great condition, but with automatic software updates and device firmware upgrades, they improve over time. Individual devices will still be replaced as needed. But, forced system overhauls are a thing of the past.
BOTTOM LINE
From deployment to regular use, Cloud-based security systems outperform their traditional alternatives, specifically with their approach to software. Unlike traditional software, Cloud platforms are more intuitive and flexible. They save more time and energy. And, they put more control in the right hands.
The beauty of modern technology can't be grasped from a simple overview. Ultimately, people should buy it, try it, and enjoy it for themselves. After all, those involved in upgrading to Cloud-based systems make the best spokespeople for the benefits these systems provide. Bottom line, experiencing the Cloud difference first hand makes it easy to understand the value of a more useful, more convenient, and more secure system.
